If you experience a problem with your firearm, you must complete and submit this web form, and then email a copy of your driver’s license along with photos in support of your claim to [email protected].

Zenith Firearms can ship repaired or replaced firearms directly back to you; but, if you would like your firearm returned to a firearms dealer instead, please also email us a copy of that dealer’s FFL.

Once Zenith Firearms has reviewed your claim, a representative will contact you regarding next steps.

Please allow for a 30-day turnaround time to have your firearm returned to you.

Verify that your firearm is unloaded and that ammunition is not packed in the box.

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